To support a rich working relationship, the following guidelines are in place:
Making the most of your session
To get the full benefit of your session, please arrive early, be situated in a place where you can speak freely and have what you need to be comfortable (a drink, a blanket, etc.) Take some time to ensure that your technological platform (laptop, phone, and / or earbuds) are fully charged and functioning before our session starts.
Payment
Payment is due at the time of booking. Cash, check and Venmo payment are accepted. Receipts are available upon request.
Waiver
For those having a 1:1 session, an electronically signed waiver is due at the time of booking. If you have not submitted the waiver before your session commences, this will be treated similarly to a “late arrival” and the session will proceed once the waiver has been sent.
Late Arrivals
If you are late to a session, we will work together and agree on how to optimize the time that remains. If you arrive more than 15 minutes from start time, the session will be considered a "no show.” Payment will not be refunded for late arrivals or no shows.
Missing a private session
If you forget or choose to forgo your appointment, you will be charged for the session. Payment will not be refunded.
Cancelling a private session
In order to be fully reimbursed, please offer at least 24 hours notice when rescheduling or canceling your session. Exceptions for illness or emergencies will be considered. Contact Marie here
Confidentiality
All verbal and written information provided will be kept strictly confidential, except where mandated by law.
Thank you